Description
GoodAccess is a 100% SaaS zero trust network access platform that enables businesses to provision secure, compliant remote access to their systems, applications, and resources — anywhere, anytime.
Purpose
Built for small and medium enterprises that need enterprise-grade network security without the complexity, hardware, or dedicated IT expertise. GoodAccess acts as a zero trust umbrella over existing infrastructure, dovetailing into any business with no significant changes required.
Key Features
- Zero-Trust Access Control — Minimize attack surface with robust user authentication, granular privilege assignment, and strong encryption.
- Dedicated VPN Gateway & Static IP — Connect via a secure private tunnel with a permanent, unique business identifier on the public internet.
- Central Dashboard — Manage user accounts, protected systems, and policies from one intuitive web interface.
- DNS Filtering — Automatically block phishing attempts, malicious domains, and productivity drains.
- Multi-Factor Authentication (MFA) — Reduce unauthorized access risk with MFA or biometric login to client apps.
- Split Tunneling — Conserve bandwidth by routing only critical connections through the VPN tunnel.
- SSO Integration — Simplify identity management with Azure, Okta, Google Workspace, and others.
- IP Whitelisting & Network Access Control — Control inbound connections centrally with zero hardware required.
- Device Posture Check — Verify device security compliance before granting access.
- Access Logs — Detailed audit trail for compliance, forensics, and post-compromise analysis.
Compliance & Trust
GoodAccess helps organizations meet NIS2, GDPR, HIPAA, SOC2, and ISO 27001 regulatory requirements. Trusted by over 1,300+ SMEs worldwide with a 4.9/5 user rating across leading review platforms.
Highlights
Pros
- Deploys in under 10 minutes with no hardware changes and no specialized IT skills required, per the official website and confirmed by multiple user reviews.
- 35+ dedicated gateways worldwide with built-in connectors for AWS, Azure, and other major cloud providers, enabling secure multi-site and hybrid access.
- Dedicated static IP gateway enables simple IP whitelisting, consistently cited by TrustRadius users as the platform's most valuable feature for securing access.
- Covers up to 70% of ISO 27001 technical security requirements out of the box and supports NIS2, GDPR, HIPAA, and SOC2 compliance, as confirmed by the Creative Dock case study.
- Lightweight client delivers stable, reliable connections across distributed teams, with users reporting fewer disconnections compared to OpenVPN and other alternatives.
- Intuitive web-based management dashboard simplifies user provisioning, system controls, and network visibility, praised by TrustRadius reviewers as easy to navigate.
Cons
- Some users experience connection loading issues that require rebooting the app or re-downloading the client, per verified TrustRadius reviews.
- Mac app occasionally fails to shut down properly, requiring a force-quit to close the application, as reported by multiple TrustRadius reviewers.
- Gateway server coverage is sparse in Asia and the Middle East, limiting option diversity for teams operating in those regions.
- Admin console lacks advanced configuration options, with users requesting more granular custom access rules, network segregation controls, and firewall settings.
- SSO integration is limited to Azure, Okta, and Google Workspace, with reviewers requesting broader identity provider support.
- Device posture check and access cards features are restricted to Premium and Enterprise plans, leaving Essential subscribers without advanced zero-trust controls.